Tips and Frequently Asked Questions About Printing
Here you'll find some of the questions most often asked by customers along with some useful printing tips.
When can I expect my order to be delivered?
Orders are scheduled for printing according to the date needed requested by the customer. That is why it's important to always use a date in the date needed line instead of "ASAP" or "whenever". There are certain times of the year when Printing and Graphics experiences large volumes of requests which could result in short delays. Campuses and departments will be notified if this occurs so that our customers can plan accordingly.
What is print ready?
Print ready is a term used to describe a document which is complete and needs no alterations. It will be printed as is.
What is a master copy?
A master is the first generation document that will be used to reproduce the copy. Masters are returned to the customer once the job is complete.
Is your office open on weekends ?
Our normal business hours are Monday-Thursday from 8:00am-5:00pm and 8:00 am - 4:30pm on Fridays. For your convenience, a drop box is located at our entry door for after-hours drop off.
How do I get to your location?
We're located at 16255 Great Oaks Drive. Please contact us if you need additional assistance.
What should I do if my order isn't printed correctly?
If your order is not printed correctly, you should contact Printing and Graphics immediately either by calling or by sending the misprint back to our office with an explanation of the problem.
How can I pay for my printing? Cash, Check, or Charge?
Printing charges are billed monthly through the use of a journal voucher for RRISD budget codes.
** PTA's, Booster Clubs, and other organizations and individuals must pay for their printing by cash or check at the time that the order is picked up. If the invoice amount exceeds $25, the customer has the option of paying or being billed through RRISD Accounts Receivables.
Where can I find information on district forms? District forms are available from a variety of locations. List of commonly requested forms. This should help you find the particular form that you are looking for. If you are unable to locate what you looking for, please contact Media Services.
To ensure your pamphlet, notepads, etc. are folded and/or cut properly, make your inner margins twice as wide as the outer margins.
Avoid using borders on masters. Misalignment of borders is magnified by copier variances.
When making masters from a textbook or other bound document, the lid on your copier should be closed to avoid black lines along the edges of your copies. Black edges cause our high speed copiers to jam.
Printing and Graphics
16255 Great Oaks Drive, Suite 300
Round Rock, Texas 78681