Round Rock ISD : Maintenance

Director	Assistant Director
Steve Klestinec	John Lockhart
512-464-8342	512-464-8347

Main Office Phone-512-464-8340
Hours - 7:00 a.m. to 4:00 p.m.
Monday thru Friday

For After-Hour emergencies, call 464-4444
After 4:00 p.m. Weekdays, 24 Hrs. Weekends & Holidays

Organizational Chart	Trades	Performance Measures	Links
Maintenance Schedules	Employee Handbook	Environmental

Maintenance Department

2008-2009 Blueprint for Excellence

The mission of the Maintenance Department is to safely provide quality and reliable service for students, staff, and community through a well-trained and equipped staff that satisfies customers.

Customer Requirement:	Student Achievement
Goal:	Maintenance Department will provide superb learning facilities and services that meet or exceed local, state, national, and international standards in all areas.
Measures:	Student, staff, and community perceptions of the Maintenance Department's contribution to Student Achievement. Number of classroom interruptions to the learning environment due to activities within our area of responsibilty. Number of days schools were open in each school year as compared to total scheduled school days.

Customer Requirement:	Safe, Orderly & Nurturing Schools
Goal:	Maintenance Department will ensure that all classrooms, schools, and all district facilities and sites will be safe, secure, and nurturing places for students, staff and parents.
Measures:	Student, staff, and community perceptions of the Safety of District Facilities and Services. Number of student injuries caused by Maintenance Department-related items Number of staff injuries caused by Maintenance Department-related items Worker’s Compensation Occurances Number of Graffiti Incidents in the district Number of Vandalism Incidents in the district

Customer Requirement:	Effective & Efficient Operations
Goal:	Maintenance Department will ensure that all shops will use data-driven criteria to achieve performance excellence and improve customer satisfaction.
Measures:	Student, staff, and community perceptions regarding Operations & Facilities communication with the customer! Benchmarks with comparable school districts as able regarding maintenance measures. Emergency work order completion activities per year Routine work order completion activities per year After hour calls

Strategies for Achieving Goals

Accountability: Develop an accountability system that sets high expectations and holds staff responsible for performance excellence.

Partnerships: Build collaborative partnerships to involve campuses to maximize department achievement.

Resources: Provide leadership and support to build capacity for efficient operations and effective use of resources.

Cultural Diversity: Foster positive relationships among all students, staff, and campuses by embracing cultural diversity.

Technology: Optimize providing services and working through the ongoing infusion and integration of technology.

Communication: Communicate with staff, coworkers, and campuses to maximize positive, productive, and collaborative relationships

Quality Management: Implement a data-driven management system within every shop and team.

Last updated: 8/21/2009 11:02:20 AM